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Watch step-by-step guides to get the most out of your GFBGFB S20.
Follow along as we unbox, assemble, and set up your GFBGFB S20 Smart Pet Water Fountain — from first charge to APP pairing.
Quick access to product manuals and guides.
Everything you need to know about the S20 Smart Pet Water Fountain.
We recommend replacing the 10-layer composite filter every 4–6 weeks, depending on usage and water quality. A reminder will also appear in the GFBGFB APP when it's time for a change.
On a full charge, the S20 operates wirelessly for up to 30 days in smart radar-sensor mode. Continuous flow mode will reduce battery life to approximately 7–10 days.
Yes. The S20 works perfectly out of the box with default smart settings. The APP simply adds remote monitoring, filter reminders, and flow-mode customization for advanced users.
Thanks to ultrasonic self-cleaning technology, manual scrubbing is rarely needed. For deep cleaning, disassemble the top cover and rinse all food-grade ABS and stainless-steel parts with warm water. Avoid immersing the base unit.
The S20 achieves 0.1-micron filtration precision through its 10-layer composite filter—comparable to hospital-grade water purification standards.
Absolutely. The drinking surface is made of 304 stainless steel, and all plastic components are BPA-free, food-grade ABS certified for pet safety.
A built-in UV-C LED lamp activates periodically to eliminate up to 99.9% of bacteria and algae in the water reservoir, ensuring continuous water hygiene between filter changes.
Yes. The 3.25L / 110oz capacity and adjustable flow height make the S20 suitable for cats, small dogs, and medium-sized dogs. The quiet pump design is especially friendly to noise-sensitive pets.
First, check that the water level is above the minimum line and the filter is properly seated. If the issue persists, perform a soft reset by holding the power button for 10 seconds or contact our support team for assistance.
All GFBGFB products come with a 12-month limited warranty covering manufacturing defects. Extended warranty options are available through authorized retailers.
Download the GFBGFB APP from the App Store or Google Play, create an account, and follow the in-app pairing instructions. Ensure Bluetooth is enabled on your smartphone and the S20 is powered on.
The S20 package includes: 1x Smart Water Fountain Main Unit, 1x 304 Stainless Steel Top Cover, 2x 10-Layer Composite Filters, 1x USB-C Charging Cable, 1x Quick Start Guide, and 1x User Manual.
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